Legal
Privacy
Privacy
Policy
PA Logistics Group LLC (“PA Logistics,” “we,” “us,” or “our”) is a licensed freight brokerage and logistics company based in Tracy, California (USDOT# 3339378, MC# 956423). This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request a quote, work with us as a shipper, carrier, or vendor, or communicate with us by phone, email, or text message (SMS).
Effective: October 1, 2026
Last Updated: October 1, 2026
Tracy, CA
On this page
01 Information We Collect
Contact information
Name, company name, job title, email address, mailing address, and phone number (including mobile number).
Business and shipment information
Pickup and delivery locations, load details, rate confirmations, bills of lading, proof of delivery, and related documents.
Carrier information
MC and DOT numbers, insurance certificates, W-9 forms, factoring details, driver contact numbers, and truck/trailer information needed to dispatch and track loads.
Communications
Records of calls, emails, and text messages exchanged with us.
Website data
IP address, browser type, pages visited, and similar information collected automatically through cookies or analytics tools.
02 How We Use Your Information
- To provide freight brokerage, transportation, and logistics services.
- To respond to quote requests, inquiries, and customer service needs.
- To dispatch, track, and update shipments, including load status and delivery notifications.
- To onboard and verify carriers and vendors, and to process payments and invoices.
- To send operational and account-related messages by phone, email, or SMS.
- To improve our website and services, and to comply with legal and regulatory obligations.
03 SMS / Text Messaging
If you provide your mobile phone number and consent to receive text messages from PA Logistics Group LLC, you may receive messages related to load updates, dispatch and tracking, appointment confirmations, document requests, and customer or carrier support.
Mobile carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consent
Consent to receive text messages is not a condition of doing business with us.
Frequency & Costs
Message frequency varies based on your shipments and interactions with us. Message and data rates may apply.
Opt-out
Reply STOP at any time to stop receiving text messages. You will receive one final confirmation message.
Help
Reply HELP for assistance, or contact us using the details below.
04 How We Share Information
We do not sell your personal information. We share information only as needed to operate our business, including with:
- Motor carriers, drivers, shippers, and receivers involved in a shipment, to the extent necessary to complete the load.
- Service providers who support our operations, such as communications platforms, tracking and transportation management systems, payment processors, and factoring companies.
- Government authorities, law enforcement, or other parties when required by law or to protect our rights, safety, or property.
- A successor entity in connection with a merger, acquisition, or sale of business assets.
05 Cookies & Website Analytics
Our website may use cookies and similar technologies to understand site usage and improve performance. You can disable cookies through your browser settings; some site features may not function properly as a result.
06 Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
07 Data Retention
We retain information for as long as needed to provide our services, maintain business records, resolve disputes, and meet legal, tax, and regulatory requirements, including FMCSA broker record-keeping rules.
08 Your California Privacy Rights
If you are a California resident, you may have the right under the California Consumer Privacy Act (CCPA), as amended by the CPRA, to request access to, correction of, or deletion of your personal information, and to opt out of the sale or sharing of personal information. PA Logistics does not sell personal information. To make a request, contact us using the details below. We will not discriminate against you for exercising these rights.
09 Children's Privacy
Our services are intended for businesses and are not directed to individuals under 18. We do not knowingly collect personal information from children.
10 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
11 Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated “Last Updated” date.
12 Contact Us
PA Logistics Group LLC
672 W 11th St, Suite 348
Tracy, CA 95376 Phone: +1 866 430 4309 · Email: info@palogisticsgroup.com
Website: www.palogisticsgroup.com
672 W 11th St, Suite 348
Tracy, CA 95376 Phone: +1 866 430 4309 · Email: info@palogisticsgroup.com
Website: www.palogisticsgroup.com